These Terms of Service ("Terms") govern your access to and use of CatalogBridge (the "Service"), provided by The Double Print ("we," "our," or "us"). By installing or authorizing CatalogBridge through an approved app marketplace or merchant-install channel and using the Service, you ("you," "your," or "the Merchant") agree to be bound by these Terms. If you do not agree, do not install, authorize, or use the Service.
These Terms apply to all Merchants who install CatalogBridge. They constitute the entire agreement between you and us regarding your use of the Service and supersede any prior agreements.
CatalogBridge is a software-as-a-service (SaaS) application that imports merchant-authorized Clover catalog and stock data into a hosted catalog workspace and synchronizes selected catalog and inventory updates with connected Shopify storefronts. The Service may be accessed through an approved app marketplace, merchant-install channel, Clover launch path, Shopify launch path, or hosted web interface, and communicates with Clover and Shopify through their respective APIs.
Product catalog data is primarily synchronized from Clover to Shopify. Merchants may choose Clover-controlled automatic storefront updates or a review-only mode that requires explicit approval before a correction is applied. The Service does not automatically write Shopify stock quantities back to Clover, handle customer transactions, or process payments.
To use CatalogBridge, you must:
You are responsible for:
CatalogBridge may be offered on a subscription basis. Pricing details are displayed in the applicable marketplace, service agreement, hosted checkout, or in-app interface at the time of purchase.
Subscription charges may be processed through a marketplace billing system, Shopify Billing, Clover billing, or another payment processor presented at signup. By subscribing, you authorize the applicable billing provider to charge your designated payment method on a recurring basis according to the plan you select. CatalogBridge does not store credit card or banking information.
If a free trial is offered, your subscription begins automatically at the end of the trial period unless you cancel before the trial ends. The first charge will appear through the billing provider shown at signup.
All subscription charges are final and non-refundable. Before your first charge, you may have the opportunity to evaluate CatalogBridge during a free trial period if one is offered. If you choose to continue past the trial, the first charge will be processed automatically. If at any time you wish to discontinue the Service, you may cancel through the billing provider or disconnect the app as instructed in the Service; cancellation prevents future charges but does not refund the current billing period.
You may cancel your subscription at any time through the applicable billing provider, by uninstalling CatalogBridge from the marketplace where it was installed, or by contacting support if marketplace cancellation is unavailable. Cancellation takes effect according to the billing provider's rules. Access to the Service ends when the app is uninstalled, authorization is revoked, or the subscription is cancelled.
We may change subscription pricing from time to time. Any change will be communicated to existing subscribers at least 30 days before it takes effect, via in-app notice or email. Continued use of the Service after a pricing change takes effect constitutes acceptance of the new price.
You agree not to:
We reserve the right to suspend or terminate your access to the Service for violations of this section.
CatalogBridge, including all software, design, branding, and documentation, is the intellectual property of The Double Print and is protected by copyright, trademark, and other applicable laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms during the term of your active subscription. This license does not transfer any ownership rights.
Your product data remains your own. CatalogBridge claims no ownership rights to the catalog or stock information you sync through the Service.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We do not warrant that all sync operations will succeed in all circumstances; certain edge cases (such as ambiguous variant data or invalid product information in Clover) may require manual review by the Merchant.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE DOUBLE PRINT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR REPLACEMENT GOODS OR SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE TOTAL AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless The Double Print, its officers, employees, and agents from and against any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service in violation of these Terms; (b) your violation of any applicable law or regulation; (c) your violation of the rights of any third party, including Shopify, Clover, or your customers; or (d) the content of the data you sync through the Service.
You may terminate these Terms at any time by uninstalling CatalogBridge from the marketplace or account where it was installed, revoking its authorizations, or contacting support if you need help closing the connection. We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including without limitation if we believe you have violated these Terms.
Upon termination, your right to use the Service ceases immediately. Sections of these Terms that by their nature should survive termination (including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability) will survive.
Data deletion following termination is governed by our Privacy Policy.
These Terms are governed by and construed in accordance with the laws of California, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the courts of California, and you and we consent to the personal jurisdiction of those courts.
We may modify these Terms from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and notify Merchants through the in-app interface or by email. Your continued use of the Service after the effective date of updated Terms constitutes your acceptance of the changes. If you do not agree to the changes, you must stop using the Service and uninstall the app.
For questions about these Terms, contact us:
The Double Print
Email: support@thedoubleprint.com