CatalogBridge Support
Contact
Email: support@thedoubleprint.com
Phone: (310) 571-5515
Phone hours: 10:00 AM-2:00 PM Pacific Time, Monday-Friday
What To Include
For faster help, include your connected Shopify storefront URL, Clover merchant ID if available, the action you were running, and any sync message shown in CatalogBridge.
Common Requests
- Authorizing Clover catalog access and connecting a Shopify storefront
- Catalog sync, one-SKU sync, and stock-only sync questions
- Products needing manual review because Clover variant data is ambiguous
- Email summary setup and delivery checks
- Billing, cancellation, and uninstall questions
Legal
Review the Privacy Policy, Terms of Service, and End User License Agreement.